Terms and Conditions

Payment

All major modes of payment are accepted. Visa, Mastercard, Amex and Paypal are all accepted.

Prices are stated in SGD (Singapore Dollars). 

Delivery

All orders will be processed within 2-4 working days unless otherwise stated.

Local - Singapore

Local deliveries are made via Singpost - Smartpac. It is a flat rate of $3.20. Parcels will be delivered to your letter box. You may track your parcel on Singpost's website here.

International

International deliveries are made via Singpost - Registered Postage. It is $10 for Malaysia and $15 for the rest of the world. Parcels will be delivered to your letter box. You may track your parcel on Singpost's website here.

Please note that international deliveries may be subject to import tax upon arrival at their destination and the customer is liable for all taxes imposed.

**Due to the current covid situation, parcels may longer to deliver internationally. It takes around 3-4 weeks on average to be delivered to the receiver's country. However, there might be further delays of additional 2-4 weeks. Please allow extra time for your parcels to be delivered. 

If you require any other shipping options, please contact us at info@sundownglory.com.

Exchange Policy

Due to hygiene reasons, we do not accept any refunds or exchanges. All items are checked thoroughly and should you receive any defective or damaged items, please feel free to contact us at info@sundownglory.com and we will offer a refund or replacement at no cost.